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TELUS deploys GENBAND converged application server to deliver next generation voice services

2011/01/12

GENBAND technology enables TELUS to offer more efficient and collaborative communication services to its Canadian business customers

Frisco, TX, January 11, 2011 – GENBAND today announced that TELUS will deploy GENBAND’s A2™ Converged Application Server across its Canadian network to provide business customers with the next-generation of voice, unified communications (UC) and collaboration services.

“At TELUS we are committed to providing Canadian businesses with the communication tools to help them optimize their core business,” said Fawad Shaikh, director, TELUS business products and services. “GENBAND’s A2 platform allows us to introduce new capabilities to our valued business wireline and wireless customers, such as the extension of hosted voice services to our Microsoft-powered Unified Communications offering.”

GENBAND’s A2 equips TELUS to offer a variety of IP business communication services including:

UC services that combine voice, video, email, conferencing, presence and mobility applications onto a single, converged IP network
PC-based soft client and call control capability that provides users the ability to handle calls, view call logs, manage voicemail and send and receive texts from their PC
Customized web portal application that enables businesses to create and manage communications services via a personalized Web application
Integrated multimedia collaboration that launch audio, video, and web conferencing capabilities on-demand
Fixed mobile convergence features that enhance mobile devices as “extensions” of an existing business communications service

“We are very pleased to support TELUS’ efforts to deliver advanced IP communication services to Canadian businesses of all sizes,” said Pablo Gargiulo, President of Global Sales, GENBAND. “GENBAND’s A2 and C20 softswitch solutions allow TELUS to strengthen its capabilities by integrating telephony and desktop IP applications for their business customers without the burden of purchasing, installing and managing premise-based CPE equipment.”

TELUS currently utilizes GENBAND’s market-leading C20™ Converged Softswitch across its network. Combining GENBAND’s A2 and C20 allows TELUS to deliver advanced IP capabilities while simultaneously supporting legacy Centrex and Time Division Multiplexing (TDM) equipment. This enables customers to maximize the value of their existing telephony investments and migrate their network to IP in a phased approach. It also allows TDM business users to enjoy advanced IP services without having to switch or replace their existing business line.

GENBAND’s A2 is being deployed throughout the TELUS network with multiple C20 softswitches in a centralized configuration, which helps to lower the cost of deploying Session Initiation Protocol (SIP) services by leveraging the same OSS back-office, operations, administration and management as the C20.

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